Siret number : 91865076300017
contact@captaincityguide.com
Our company complies with the principles of Regulation No. 2016/679, the General Data Protection Regulation (RGPD). The six guiding principles are:
Legality, loyalty and transparency
Target limitation
Minimize data
Data accuracy
Limitation of protection
Honesty and confidentiality
The privacy and security of your data is very important to us. We always follow these principles and ask you how you want us (or our partners) to communicate with you.
What information does the company collect from its users?
In order to allow users to order services on the website and contact the company, the company acting as data controller must collect users’ personal information, in particular:
– first name and last name;
– E-mail;
– Home address;
– Hotel location;
– Additional addresses (billing that may be relevant). (optional)
– Fixed and mobile phone numbers; (optional)
– Language selected for services (optional)
The user is informed that if she is unwilling to provide the requested personal information, the company will not be able to complete the order
What personal information do we collect from people who visit our website?
When ordering or registering on our site, as the case may be, we may ask you to enter your name, email address, mailing address, phone number, credit card information, or other information. Other details to enhance your experience.
When do we collect information?
When you register on our site, place an order, subscribe to a newsletter or enter information on our site, we collect information about you.
How can we use your information?
We may use the information we collect from you when you register, make a purchase, subscribe to a newsletter, respond to a survey or commercial communication, browse the website or otherwise use our website. Other features of the site are as follows:
To personalize your experience and allow us to deliver the type of content and products you are interested in.
To improve our website to better serve you.
So that we can provide you with better services by responding to your customer support requests.
To process your orders quickly
To request notes and comments about our services or products.
To follow up on our correspondence (live chat, email or phone).
To analyze site traffic
What rights does the user have?
Users enjoy a number of rights, which are listed below:
• Right of access: the right to know and request access to personal data that the company is processing.
• Right to rectification: the right to ask the Company to correct or update your personal information if it is inaccurate or incomplete.
• Right to Erasure: The right to request the company to permanently erase your personal information.
• Right to restriction: the right to request the company to temporarily or permanently stop the processing of part or all of your personal data.
• the right to protest:
• The right to object to the processing of your personal data at any time;
• the right to refuse to process your personal data for marketing purposes;
• Right to withdraw consent: the right to withdraw consent to the processing of personal data, at any time, with a simple action equivalent to the actions used to obtain user consent.
• Right to data portability: the right to request a copy of your personal data in electronic format and the right to transfer such personal data for use by a third party service.
• The right to provide instructions after death: the user can provide the company with instructions regarding the storage, deletion and transmission of his personal information after death. In the absence of such instructions, the Company will comply with the requests of the successors, limited to those mentioned in Article 40-1, III of the French Data Protection Law.
What rights you have over your data?
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent?
Visitor comments may be checked through an automated spam detection service.
Who we share your data with?
If you request a password reset, your IP address will be included in the reset email.
How do we protect your personal information?
We do not use vulnerability analysis and/or analysis according to PCI standards. An external PCI payment gateway handles all credit card transactions. We use systems to protect ourselves from malware. Your personal information is available on secure networks and is accessible only to a limited number of people who have special access rights to these systems and are required to maintain the confidentiality of this information. Additionally, all sensitive information you provide is encrypted using Secure Sockets Layer (SSL) technology. We implement various security measures in order to keep your personal information secure when you place, enter, submit, or access user information. All transactions are processed by a payment service provider and are not stored or processed on our servers.
How long we retain your data:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Do we use cookies?
Yeah. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if permitted) and allow the site’s or service provider’s systems to recognize your browser and record and store certain information. . For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on past or current site activity, which allows us to provide you with enhanced services. We also use cookies to help us collect aggregated data about site traffic and site interaction so we can provide better experiences and better tools in the future. We use cookies to:
Help maintain and process items in the shopping cart.
Understand and save user preferences for future visits.
Collect site traffic and interaction data to provide better experiences and tools for the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to receive an alert from your computer each time a cookie is sent, or you can choose to disable all cookies. You do this through your browser settings. As browsers are slightly different, check your browser’s help menu to learn how to change your cookies. Read more about our cookie policy
If users disable cookies in their browser:
If you disable cookies, some features of the site may be disabled.
Disclosure of third parties
We will not sell, trade, or otherwise transfer your personally identifiable information to third parties unless we notify users in advance. This does not include website hosting partners or other parties who assist us in operating the website, conducting business or serving our users, provided these parties agree to keep this information confidential. We may also disclose information where appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personal visitor information may be provided to other parties for marketing, advertising or other purposes.
Third party links
From time to time, and at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. Therefore, we do not accept any responsibility for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any comments you may have on these sites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Google
Google’s advertising requirements can be summarized as Google’s advertising principles. They are tuned to provide a positive user experience
https://support.google.com/adwordspolicy/answer/1316548?hl=fr
Google, as a third-party provider, uses cookies to serve ads on our site. Google’s use of the DART cookie allows it to serve ads to our users based on previous visits to our site and other Internet sites. Users can opt-out of using the DART cookie by referring to the Google Ads and Content Network Privacy Policy.
We have implemented the following:
Declaration of Demographics and Interests
We and third-party providers such as Google use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to analyze our website traffic.
Unsubscribe:
Our users can set preferences about how Google ads are sent to you by using the Google Ads Settings page (https://support.google.com/ads/answer/2662856). You may also opt-out by visiting the Network Advertising Plan opt-out page (http://optout.networkadvertising.org/) or by using add-ons specifically designed for your browser that prevent the installation of Google Analytics cookies.
Children’s policy
On the other hand, we try to protect children who use the Internet. We encourage parents and guardians to monitor, participate, monitor and guide their children’s online activities. BOBO EVENTS does not knowingly collect personally identifiable information from persons under the age of 18. If you believe that your child has provided this type of information on our site, we strongly encourage you to contact us immediately and we will do our best to remove this information from our data.
Links to third-party websites on the Company’s website
In order to improve the quality of our services, the Company may add links to third party websites at any time. These sites have a different and independent privacy policy than the company. The user is invited to consult the privacy policy of the third party websites he visits.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact us
If you have any questions about this privacy policy, you can contact us using the information on the contact form.